Return policy

CANCELLATIONS

    Should you wish to cancel your order, you must email us immediately. Majority of orders are dispatched within 1-2 days from the order date. Shipped orders cannot be cancelled.

Returns and Refunds

1: when you receive the product , you find that you dont like it, or you think the shoes should be better, you can send the shoes back to us, you can get FULL REFUND. however, if you find another items you like better, you can ask us for exchange!

2: we get our shoes in special way, so the quantity is limitied. so sometimes, maybe some items you order dont have the sizes you want, then we will email you the situation of your order, if we dont get your reply within 72 hours, we will 100% refund to your account!

3: if you want us refund or exchange, please make sure the shoes are unworn and brand new.

4: we will confirm your order and payment within 6 to 12 hours after you place the order, so that you can feel safe!

5: we will ship the items within 12 to 48 hours after we confirm your order to you, at the same time, we will offer the tracking number for you to track your parcel!

6: if the shoes you choose is out of stock by chance, we will need about 5 days for getting it from production line, so, if you can wait, we will send them to you at the first time when we get them, if you dont like to wait, you can choose others or you can get refunded.